In August 2014, Techserve signed an agreement with NEC Corporation, Japan to become their authorised service provider for the UAE and other GCC countries. This agreement will see Techserve providing services for NEC LCD panels and projectors to a wide array of customers in the UAE and other GCC countries.

Techserve’s annual Toshiba Kick Off meeting was held in Fujairah from 21st to 22nd June was attended by Rajagopal S, General Manager, Techserve and Pradeep Kumar, Senior Manager, Toshiba Gulf and other senior managers from the company. In identifying solutions for the coming financial year, Techserve delegates were invited to

Techserve’s annual Toshiba Kick Off meeting was held in Fujairah from 21st to 22nd June was attended by Rajagopal S, General Manager, Techserve and Pradeep Kumar, Senior Manager, Toshiba Gulf and other senior managers from the company. In identifying solutions for the coming financial year, Techserve delegates were invited to

Techserve recently received a prestigious honour, as Techserve’s Toshiba copier team was awarded the Silver Award for overall business contribution to Toshiba Singapore Pte for the financial year 2013, at an awards ceremony held in Dubai on 25th May 2014. The Toshiba Annual Kick Off event held in Dubai from

On 5th June, Rajagopal S, General Manager, Techserve and the team at the Nokia Care showroom in Sharjah welcomed special guest Ashley Garside, Director of Care for India, Middle East and Africa, Nokia, and his team of senior care officials for Nokia – Middle East and Africa region. Ashley spoke

Techserve recently organised a brainstorming and training seminar for Toshiba sales executives and service engineers in the UAE, in conjunction with Toshiba Gulf FZE, which was held in Dubai on 7th May. The four hour session was attended by Rajagopal S, General Manager, Techserve and Pradeep Kumar, Senior Manager, Toshiba

Techserve held its Leadership Meet in Dubai on 21st January, a key annual event where the company’s young leaders gather to share the roadmap of the year ahead, with the guidance of the company’s senior management. This year’s event was attended by Dawood Bin Ozair, Senior Managing Director – EET,

Following its worldwide roll out, Techserve has introduced to the UAE the world’s first eco-friendly multifunction printer (MFP) system that can erase images and text on prints. By incorporating a unique toner, the device is capable of erasing images and text output allowing for the reuse of paper. The Toshiba

Techserve has kept up the momentum it has gained during 2013 by winning another gold award for best service in the MENA region, amongst all distributors at the recent Toshiba Service Managers conference held in Zurich, Switzerland on 23rd June. The winner was selected based on various key performance indicators,

Having built its reputation on offering outstanding services to customers across the UAE, Techserve’s ability to provide top quality services was recently recognised at the Panasonic Marketing Middle East and Africa’s Regional Conference for Customer Services held in Dubai on 23rd April. Techserve won the following key awards in the

Srinivasan Rajagopalan, Service Supervisor, Office Automation, Techserve has won the gold award in the annual Quality Services campaign conducted by Toshiba in Singapore on 6th to 7th March. Conducted annually by Toshiba, the campaign aims to identify and recognise the best engineers among its distributors across the Middle East, Asia

Techserve’s Corporate Sales division has received the Best Distributor silver award for its 2011 performance at Toshiba’s inaugural meeting held recently in Thailand for its Middle East, Africa and Asian markets. The award was presented to Rajagopal S., General Manager, Techserve by Mr. Isao Sugehara, General Manager – China, Asia,

A one day leadership seminar was held in Dubai on 14th November for Techserve’s line managers and the senior management team of Al-Futtaim Electronics. A series of presentations from each line manager outlined the challenges and opportunities faced by the teams, as well as illuminating the way forward as they

Techserve held an award ceremony on 19th June for the presentation of its service champions award winners for the first quarter of 2012. The Service Champions recognition programme was established to promote customer centricity, continuous improvement and encourage employee productivity, rewarding individuals who through hard work have demonstrated their commitment

Techserve celebrated World Environment Day on 5th June, marking the annual event with a host of ‘green’, eco friendly activities at Techserve service centres across the UAE. Techserve employees were invited wherever possible to treat the day as a ‘No car day’, and 57 company cars including fleet, pool and

   Techserve has successfully installed the world’s largest plasma screen from Panasonic at the second floor Panasonic showroom, Dubai Mall, the first time in the world that a 152″ plasma TV has been installed above ground floor level! Using the latest techniques, the Techserve team moved the unit from the

Techserve has announced the launch of Toshiba point of sale (POS) and barcode printers in the UAE. The launch event, held on 14th May at InterContinental Hotel, Dubai Festival City was attended by system integrators, value added resellers, dealers, company executives from Techserve and Toshiba, and selected end users. Due

Techserve recently won three awards from Panasonic during its Partnership Convention and regional Direct Communication and Customer Care conference held in Dubai last month. Competing with agents across the Middle East and Africa region (MENA), Techserve was recognised as a leading service provider in the region, receiving awards in the

Techserve has announced an alliance with global remote tech support services provider iYogi to provide on demand remote tech support for consumers and businesses across the GCC. The pioneering service will be made available to homes and businesses that require quick and efficient resolution across a comprehensive range of technologies

Managed Print Services (MPS) is a pioneering concept in print industry and Techserve is one of the very few service providers in this region who have engaged in this sphere of business, which is dominated more by brand owners/manufacturers.     This MPS contract is a strategic initiative of NSGG

  Techserve, Al-Futtaim’s one-stop-shop for electronics service and systems integration needs, today announced it has partnered with Recovery Labs – Spain, to offer professional data recovery services to individuals, SME’s and corporates in the region. Recovery Labs is a leading provider of data recovery services in Europe with over 10

Techserve has been appointed as service provider for Bose and will provide all levels of service for the world renowned audio manufacturer in the UAE. The agreement was signed by Vishesh Bhatia, Group Director – Electronics, Engineering & Technologies, and Ron Holtdijk, Divisional Manager, Bose Corporation, paving the way for

Techserve’s consistent outstanding performance was recognised at the Regional Conference for Customer Services by Panasonic Middle East on 21st and 22nd April at Grosvenor House, Dubai. During the conference, Techserve picked up three awards: the Silver award in the Panasonic Star Service Competition (achievement of KPIs: 95 – 99%); the

Techserve, Al-Futtaim’s one-stop-shop for electronics service and systems integration needs, today announced that the company has been authorised by Sony to act as its service provider for the Sony Vaio range of laptops and related accessories in the UAE. Techserve will offer quick turnaround of Sony Vaio laptops brought in