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Techserve signs agreement with NEC Corporation

In August 2014, Techserve signed an agreement with NEC Corporation, Japan to become their authorised service provider for the UAE and other GCC countries. This agreement will see Techserve providing services for NEC LCD panels and projectors to a wide array of customers in the UAE and other GCC countries.

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Techserve leadership meet paves the way for the future

Techserve held its Leadership Meet in Dubai on 21st January, a key annual event where the company’s young leaders gather to share the roadmap of the year ahead, with the guidance of the company’s senior management. This year’s event was attended by Dawood Bin Ozair, Senior Managing Director – EET,

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Techserve again tops the service awards!

Techserve has kept up the momentum it has gained during 2013 by winning another gold award for best service in the MENA region, amongst all distributors at the recent Toshiba Service Managers conference held in Zurich, Switzerland on 23rd June. The winner was selected based on various key performance indicators,

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Techserve receives triple awards for customer care

Having built its reputation on offering outstanding services to customers across the UAE, Techserve’s ability to provide top quality services was recently recognised at the Panasonic Marketing Middle East and Africa’s Regional Conference for Customer Services held in Dubai on 23rd April. Techserve won the following key awards in the

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Techserve Service Advisor wins regional Toshiba gold award

Srinivasan Rajagopalan, Service Supervisor, Office Automation, Techserve has won the gold award in the annual Quality Services campaign conducted by Toshiba in Singapore on 6th to 7th March. Conducted annually by Toshiba, the campaign aims to identify and recognise the best engineers among its distributors across the Middle East, Asia

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Techserve wins Toshiba Best Distributor 2011 silver award

Techserve’s Corporate Sales division has received the Best Distributor silver award for its 2011 performance at Toshiba’s inaugural meeting held recently in Thailand for its Middle East, Africa and Asian markets. The award was presented to Rajagopal S., General Manager, Techserve by Mr. Isao Sugehara, General Manager – China, Asia,

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Electronics leads Techserve leadership meeting

A one day leadership seminar was held in Dubai on 14th November for Techserve’s line managers and the senior management team of Al-Futtaim Electronics. A series of presentations from each line manager outlined the challenges and opportunities faced by the teams, as well as illuminating the way forward as they

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Techserve recognises service champions

Techserve held an award ceremony on 19th June for the presentation of its service champions award winners for the first quarter of 2012. The Service Champions recognition programme was established to promote customer centricity, continuous improvement and encourage employee productivity, rewarding individuals who through hard work have demonstrated their commitment

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Techserve goes green on World Environment Day!

Techserve celebrated World Environment Day on 5th June, marking the annual event with a host of ‘green’, eco friendly activities at Techserve service centres across the UAE. Techserve employees were invited wherever possible to treat the day as a ‘No car day’, and 57 company cars including fleet, pool and

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Techserve lands award triple win at Panasonic partnership convention

Techserve recently won three awards from Panasonic during its Partnership Convention and regional Direct Communication and Customer Care conference held in Dubai last month. Competing with agents across the Middle East and Africa region (MENA), Techserve was recognised as a leading service provider in the region, receiving awards in the

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Techserve and iYogi launch GCC’s first remote tech support service

Techserve has announced an alliance with global remote tech support services provider iYogi to provide on demand remote tech support for consumers and businesses across the GCC. The pioneering service will be made available to homes and businesses that require quick and efficient resolution across a comprehensive range of technologies

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Techserve to offer professional data recovery services

  Techserve, Al-Futtaim’s one-stop-shop for electronics service and systems integration needs, today announced it has partnered with Recovery Labs – Spain, to offer professional data recovery services to individuals, SME’s and corporates in the region. Recovery Labs is a leading provider of data recovery services in Europe with over 10

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Techserve appointed as service provider for Bose

Techserve has been appointed as service provider for Bose and will provide all levels of service for the world renowned audio manufacturer in the UAE. The agreement was signed by Vishesh Bhatia, Group Director – Electronics, Engineering & Technologies, and Ron Holtdijk, Divisional Manager, Bose Corporation, paving the way for

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Techserve lauded with triple award for outstanding performance

Techserve’s consistent outstanding performance was recognised at the Regional Conference for Customer Services by Panasonic Middle East on 21st and 22nd April at Grosvenor House, Dubai. During the conference, Techserve picked up three awards: the Silver award in the Panasonic Star Service Competition (achievement of KPIs: 95 – 99%); the

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Techserve appointed Sony Vaio service provider

Techserve, Al-Futtaim’s one-stop-shop for electronics service and systems integration needs, today announced that the company has been authorised by Sony to act as its service provider for the Sony Vaio range of laptops and related accessories in the UAE. Techserve will offer quick turnaround of Sony Vaio laptops brought in

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